Fundamentals of Management, 7e (Robbins/DeCenzo/Coulter) Chapter 2 The Management Environment True / False 1) The $10 try showed that clever management can benefit both workers and managers. termination: news report: The $10 test that gave housekeepers up to $10 for modify rooms impeccably was a success for both workers and managers. Workers realise extra pay. Managers got the high standards for cleaning that they were looking for Diff: 1 knave ref: 29 heading: 2.1 2) The $10 test was enthusiastically recognised by workers immediately. Answer: Explanation: The $10 test was at first resented by workers. They didnt like being checked up on. As time passed, workers adjusted to the standards of the test and began to look away to the extra money they could earn. Diff: 2 Page Ref: 29 Objective: 2.1 3) One atomic number 18a in which most global companies argon cutting back is customer service. Answer: Explanation: approximately companies are recognizing that customer service is the key to their success. So they are increasing, rather than reducing, customer service efforts. Diff: 2 Page Ref: 29 Objective: 2.1 4) A major cause of the economic downturn that began in 2008 was too much debt taken on by both consumers and businesses.
Answer: Explanation: Cheap and available course credit in the early 2000s ushered in an atmosphere in which consumers and businesses borrowed heavily. When things went hard in the fall of 2008, many people were left owe more than they could pay. Diff: 2 Page Ref: 30 AACSB: Globalizations Objective: 2.1 5) The U.S. thrift has been the primary model for economic systems nearly the world. Answer: Explanation: The approach used by the U.S. economic system that features exposed markets, corporate ownership, mass production techniques, and hierarchical organization structures has been emulated around the world. Many nations have prospered using this approach or a modified version of the approach. Diff: 2 Page... If you want to get a full essay, order it on our website: Ordercustompaper.com
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